Error CAA50024 : Windows 10 Enrollement

 Error CAA50024 when trying to enroll a Windows 10 device?

Error

CAA50024, Error response came from MDM terms of use page.

Cause

  • You use both Mobile Device Management (MDM) for Office 365 and Intune on the tenant, and the user who tries to enroll the device doesn’t have a valid Intune license or an Office 365 license.
  • The MDM terms and conditions in Azure AD is blank or doesn’t contain the correct URL.
  • You haven’t scope users on automatic enrollment

To fix this issue, use one of the following methods:

Assign a valid license to the user

Important! Every user enabled for automatic MDM enrollment with Azure AD Join must be assigned a valid Azure Active Directory Premium license.

Correct the MDM terms of use URL

  1. Sign in to the Azure portal, and then select Azure Active Directory.
  2. Select Mobility (MDM and MAM), and then click Microsoft Intune.
  3. Select Restore default MDM URLs, verify that the MDM terms of use URL is set to: https://portal.manage.microsoft.com/TermsofUse.aspx.
  4. Choose Save.

Scope users for automatic enrollment

  1. Sign in to the Azure portal, and then select Azure Active Directory.
  2. Select Mobility (MDM and MAM), and then click Microsoft Intune.
  3. Make sure you have selected a scope; All will target all users or Some will allow you to select an specific Azure AD group.